Accessing the internet outside your home is now easier than ever with an increasing number of places providing public wi-fi, enabling you to access the internet whenever you need it. A public wi-fi network, however, is much less secure than your personal one. This is...

One of the best places for hackers to start when trying to access information and data is your inbox. Here are 10 tips to help keep your email account secure as possible: Understand cybercrime – Make sure you are aware of how you/your business could be targeted by...

Every year since 2016, the Government Department for Digital, Culture, Media and Sport (DCMS) has commissioned the Cyber Security Breaches Survey of UK businesses as part of the National Cyber Security Programme. For organisations to be aware the range of threats they...

What is the cost per hour of major systems downtime at your organisation? Many businesses haven't worked out this figure – simply, of course, because nothing unforeseen is going to happen that will prevent them from operating! In statistics compiled by Information...

One Saturday afternoon we were notified by one of our clients that they wanted to put us on alert due to losing all connectivity to their site. They were unable to continue with their business, as the majority of sales were done by telephone and internet. As soon as...

The Mercury Business Awards celebrate all that is great about business in the Stamford and Rutland area and this year's winners were crowned at an awards ceremony at the Greetham Valley Hotel in Oakham on Friday 21st September. NetSupport is thrilled to announce that...

What is organisational resilience, exactly? When it comes to business and business continuity, resilience is all about the ability that an organisation has to adapt to disruptions quickly and efficiently, whilst maintaining its business operations and looking after...

Telling your organisation’s audience what has gone wrong might seem like the worst thing you can do when disaster strikes, but in actual fact it can be one of the most important. Managing your reputation and customers’ expectations is key to ensuring they are informed...

Educating your employees about the types of emergencies that could potentially occur in the workplace is crucial. It’s important that they understand the problems that might arise, the risks involved and have had proper training to ensure they know what to do in an...